Welcome to flexbuyz, headquartered at SQN103 Brasília-DF, Brazil. We are committed to the integrity and security of our users’ and customers’ personal data. This Privacy Policy applies to all digital interactions carried out on our website flexbuyz.com, associated services, mobile applications and other digital platforms under our control.

By accessing and using our platforms, you acknowledge and agree to the practices described in this policy. We treat the protection of your personal data with the utmost seriousness and are committed to processing it in a responsible, transparent and secure manner.

Definitions
“Personal Data” is information that identifies or may identify a natural person.
“Sensitive Personal Data” is information that reveals intimate personal characteristics, such as racial origin, religious beliefs, political opinions, genetic or biometric data.

“Personal Data Processing” includes any operation with Personal Data, such as collection, recording, storage, use, sharing or destruction.
“Data Protection Laws” are all laws that regulate the Processing of Personal Data, including the LGPD (General Personal Data Protection Law, Law No. 13,709/18).

Data Collected and Reasons for Collection

We collect and process the following types of personal data:

Information Provided by You: This includes, but is not limited to, first name, last name, email address, physical address, payment information and any other information you choose to provide when creating an account, making a purchase or interacting with our customer service.
Information Collected Automatically: When you visit our website, we automatically collect information about your device and your interaction with our website. This may include information such as your IP address, browser type, device details, time zone, pages visited, products viewed, websites or search terms that referred you to our website, and information about how you interact with our website.
Use of Cookies and Tracking Technologies

flexbuyz uses cookies, which are small text files stored on your device, and other tracking technologies to improve the user experience on our website flexbuyz.com, understand how our services are used and optimize our marketing strategies.

Types of Cookies Used:
Essential Cookies: Essential for the operation of the website, enabling you to navigate and use its features. Without these cookies, services such as shopping cart and payment processing cannot be provided.
Performance and Analytics Cookies: Collect information about how visitors use our website, which pages they visit most often and whether they receive error messages. These cookies are only used to improve the performance and user experience of the website.
Functionality Cookies: These allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.
Advertising and Social Media Cookies: These are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns.
Purposes of Data Processing

The data collected is used to:

Provide, operate and improve our services and offerings;
Process your transactions and send you notifications related to your purchases;
Personalize your user experience and recommend content or products that may be of interest to you;
Communicate important information, offers and promotions, in accordance with your communication preferences;
Perform internal analyses to develop and improve our services;
Comply with applicable legal and regulatory obligations.
Sharing and Transfer of Personal Data

We may share your personal data with third parties in the following circumstances:

With service providers and partners who assist us in our business operations, provided that they act in compliance with our data protection guidelines and applicable laws;
To comply with legal obligations, respond to legal process, or protect our rights and property, as well as the safety of our customers and the public;
In the event of a corporate restructuring, sale, merger or other transfer of assets, ensuring that the receiving entity agrees to respect the privacy of your data in accordance with a policy equivalent to ours.
Links to other websites and social networks

Our platform may include links to external websites of partners, advertisers and suppliers. Clicking on these links implies that you will be directed away from our website, entering domains that follow their own privacy policies, for which we are not responsible.

We recommend that you read these policies carefully before providing any personal data. Likewise, we do not assume responsibility for the privacy practices of third parties such as Facebook, Apple, Google and Microsoft. We advise you to inform yourself about the privacy policies of these entities when using their services or applications.

Data Subject Rights
You have several rights in relation to your personal data, including:

The right to access, rectify or delete your personal data in our possession;

The right to limit or object to our processing of your data;

The right to data portability;

The right to withdraw your consent at any time, where the processing is based on consent.

To exercise these rights, please contact us at contact@flexbuyz.com.

Data Security
We have implemented technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. However, it is important to note that no system is completely secure. We undertake to notify you and any applicable authorities of any security breaches in accordance with applicable law.

Changes to the Privacy Policy
Our Privacy Policy may be updated from time to time. The most current version will always be published on our website, indicating the date of the last revision. We encourage you to regularly review our policy to always be informed about how we are protecting your data.

Contact
If you have any questions or concerns about our Privacy Policy or data practices, please do not hesitate to contact us at contact@flexbuyz.com. We are committed to resolving any issues related to the privacy of our users and customers.